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LegalYou’re subscribing to KYNEKT® via a referral or promotional offer. These terms explain your discount, your subscription and how KYNEKT® works alongside — but separately from — any insurance you hold.
Last updated 15 June 2026
Referral & promotion termsKYNEKT is an equipment-protection app. We help you register and document your tools, plant and machinery so that you have a clear record of what you own. KYNEKT does not sell or provide insurance, and we don’t assess or pay insurance claims. If you have a policy with an insurer (such as Superscript) and you make a claim, your insurer — not KYNEKT — decides whether to accept it and how much to pay.
Your KYNEKT records are one form of evidence of ownership. They are not a guarantee that any claim will be accepted or paid. Adding lots of items to your KYNEKT account shortly before making a claim may look suspicious to your insurer and could affect the outcome of your claim. Register your items as soon as you can — not just before a loss.
KYNEKT is operated by KYNEKT Ltd, a company registered in England and Wales (company number 16480337) with its registered office at 311 Regents Park Road, London, N3 1DP (“we”, “us”, “our” or “KYNEKT”).
You can contact us at: customer support and account, billing and subscription questions — support@kynekt.co; or in the app, tap Settings → Help & Support. We will normally contact you by email at the address you gave us when you registered, or through the KYNEKT app.
These terms apply to you because you have subscribed to KYNEKT through a referral link or a promotional offer (for example, a referral from one of our partners such as Superscript, or a promotion or discount code we have run). They cover your use of the KYNEKT app (published as “KYNEKT.ID” on the Apple App Store and Google Play), the KYNEKT website at kynekt.id, and the KYNEKT services described in section 4.
Please read these terms carefully before you subscribe. By creating a KYNEKT account, downloading the app or taking out a subscription, you agree to be bound by these terms. If you do not agree to these terms, please do not use KYNEKT.
You should also read our Privacy Policy (which explains how we handle your personal data); the separate K | TRAK® hardware terms (provided with any device you purchase) if you buy K | TRAK GPS hardware; and the ToolTrade® marketplace rules (displayed in-app) if you buy or sell on ToolTrade.
These terms are governed by English law (see section 18). Nothing in these terms affects your statutory rights as a consumer.
3.1 The KYNEKT discount. Because you came to KYNEKT through a referral or a promotional offer, we have applied a discount to your KYNEKT paid subscription. The amount of the discount depends on the specific referral or promotion you used and is shown at checkout before you pay (for example, our current Superscript referral gives 20% off). The discount applies to any of our paid tiers (Standard, Pro and Expert) and to either billing option (monthly or annual), unless the terms of a particular promotion say otherwise. It is automatic at checkout when you use the referral link or promotion, and is a gesture from KYNEKT in recognition of your referral or promotion. The discount applies for so long as your subscription remains continuously active.
3.2 Any insurance discount is from your insurer, not from us. If you came to KYNEKT through an insurance partner (such as Superscript), that partner may also offer you a discount on your insurance premium if you register your tools, plant or machinery on KYNEKT. Any such insurance discount is offered by your insurer to you under the terms of your insurance policy. KYNEKT plays no part in setting, providing or administering that insurance discount. If you have any question about the insurance discount, please ask your insurer.
3.3 KYNEKT does NOT sell or provide insurance. KYNEKT is not an insurance company, an insurance broker, or an insurance intermediary. We do not:
We are not authorised or regulated by the Financial Conduct Authority, and we don’t need to be — because we don’t carry on any insurance activities. Your insurance is a separate matter, between you and your insurer (such as Superscript, or whichever insurer you choose). If you want to ask about cover, premiums, claims, or whether a particular item is insured, you need to speak to your insurer.
3.4 How KYNEKT records work with insurance claims. KYNEKT records are designed to give you a clear, timestamped record of the tools, plant and machinery you own, including (where you provide them) photos, serial numbers, makes, models and proof of purchase. Many tradespeople find this useful when making an insurance claim, because it helps them show what they owned and when. However, whether your claim is accepted, and how much is paid, is entirely a matter for your insurer, who will apply the terms, conditions, limits and exclusions of your policy. Your insurer is responsible for verifying the information you submit with your claim, including any KYNEKT records. Some insurers, including Superscript, accept KYNEKT records as a recognised form of evidence of ownership for claims they handle — that does not mean any particular claim will be paid.
3.5 Important: adding items immediately before a claim. We strongly recommend you register your items on KYNEKT as soon as you have the app, and keep your records up to date. Adding a lot of items just before — or just after — a loss, theft or claim is a common warning sign for insurers and may make a claim look suspicious. If insurers have grounds to think items were added retrospectively or fraudulently, they may delay, reduce or refuse to pay a claim, in line with the policy terms and (where applicable) the Insurance Act 2015 and the Consumer Insurance (Disclosure and Representations) Act 2012. KYNEKT is not responsible for the outcome of any claim.
Your KYNEKT subscription gives you access to the following services (the “Services”) through the KYNEKT app:
To use KYNEKT you need to create an account. You must be at least 18 years old; give us accurate, complete and up-to-date information when you register and keep it up to date; keep your login details confidential, and not share your account with anyone else; and tell us as soon as possible if you think someone has accessed your account without permission.
You are responsible for anything that happens through your account. If you allow someone else to use your account, you are responsible for what they do. We may need to verify your identity, particularly if you use ToolTrade.
6.1 Tiers and pricing. KYNEKT offers a free tier and three paid subscription tiers (Standard, Pro and Expert). Each paid tier is available on either a monthly or annual billing basis. Because you came via a referral or promotion, your referral or promotional discount applies to your chosen paid tier. Our standard prices, and the discounted prices that apply where a 20% referral discount (such as the current Superscript referral) applies, as at the date of these terms are:
K | TRAK hardware is sold separately and is not discounted under any referral or promotion, unless a particular promotion expressly says otherwise.
6.2 Payment. We take payment by the payment method you provided when you subscribed. Payment is taken in advance for each subscription period — monthly for monthly billing, or yearly for annual billing.
6.3 Automatic renewal. Subscriptions renew automatically at the end of each subscription period unless you cancel. We will email you a reminder before each annual renewal. Your referral or promotional discount will continue to apply on each renewal for so long as your subscription remains continuously active and we continue to offer that discount. Some promotional discounts apply only for an introductory period; where that is the case, we will tell you at checkout. If a discount is due to end or change, we will tell you at least 30 days before the change applies to you.
6.4 Price changes. We may change our standard prices from time to time. If we change the price that will apply to your subscription on its next renewal, we will tell you at least 30 days before the renewal date. You can cancel before the renewal if you do not want to accept the new price.
6.5 Taxes. Prices include UK VAT at the prevailing rate where applicable.
7.1 Your 14-day cooling-off right. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a legal right to cancel your subscription within 14 days of taking it out, without giving a reason, and to receive a full refund. To exercise this right, email us at support@kynekt.co within 14 days of subscribing. If you start using the app before the 14-day cooling-off period ends, you may lose your right to cancel and receive a refund for the digital part of the service.
7.2 Cancelling at any other time. You can cancel your subscription at any time through the app (Settings → Subscription → Cancel) or by emailing support@kynekt.co. If you cancel after the 14-day cooling-off period, your subscription will continue to the end of the period you have already paid for, and will not renew. We won’t give a refund for the unused part of the current period unless you are legally entitled to one.
7.3 After cancellation. When your subscription ends, your access to paid features will stop. You will still have access to the free tier, and your existing item registrations will remain in your account in read-only form. You can download your records before or after cancellation.
You own the content you upload (photos, serial numbers, descriptions, documents) (“Your Content”). You grant us a non-exclusive, royalty-free licence to host, store, process and display Your Content for the purpose of providing the Services. You are responsible for the accuracy of Your Content. You can export your KYNEKT records at any time, in a standard format, from within the app. Your personal data is processed as described in our Privacy Policy. If you came via a partner referral link (such as Superscript), we will tell that partner only that a subscription has been taken out via their link.
You must use KYNEKT lawfully and honestly. In particular, you must NOT:
ToolTrade is a marketplace operated by KYNEKT where verified KYNEKT users can buy and sell tools and equipment. The contract of sale is between the buyer and the seller, not between you and KYNEKT; we are not a party to that contract and we are not the seller of any goods listed (except where we expressly say so). We provide identity verification, the stolen-equipment cross-check and the marketplace infrastructure — but we do not guarantee the condition, legality, quality or description of any item listed by another user. We may remove listings, suspend transactions, or refer matters to the police where we believe an item may have been stolen or where a listing breaches these terms.
We work hard to keep the KYNEKT services available, but we don’t promise the Services will be available without interruption or error-free. From time to time we may need to suspend the Services for maintenance, upgrades, or for reasons outside our control. K | TRAK GPS tracking depends on GPS satellite signal, mobile networks and the condition of the device, and will not work everywhere (for example inside metal containers, deep underground, or in areas with no mobile coverage). We do not guarantee that K | TRAK will locate or recover any stolen item. KYNEKT is not a substitute for physical security and we do not guarantee that registering an item will prevent theft.
We are responsible to you for foreseeable loss and damage caused by us where we fail to comply with these terms or fail to use reasonable care and skill. We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud, or for breach of your legal rights in relation to the Services.
We are not responsible to you for: the outcome of any insurance claim, including any decision by Superscript or any other insurer to accept, reduce, delay or refuse a claim; any loss caused by Your Content being incomplete, inaccurate or added late; any theft, damage or loss of your tools or equipment; any act or omission of any third party; any loss of profit, business, opportunity or anticipated savings where you use KYNEKT for business purposes; or any loss that is not foreseeable.
If we are liable to you under these terms, our total liability to you for all events arising in any 12-month period will not exceed the greater of (a) £500 and (b) two times the total fees you paid us for your subscription in that 12-month period. This does not limit the liabilities that cannot lawfully be excluded.
We may suspend or end your account, with reasonable notice where possible, if you seriously breach these terms (including section 9); we reasonably believe you are using KYNEKT fraudulently or for any unlawful purpose; you have not paid amounts due and the amount remains unpaid for 14 days after we have reminded you; or we have to by law or by order of a court or regulator. If we end your account because of your breach, we may keep amounts you have already paid, and you will be able to download Your Content for 30 days. We may also decide to stop providing the KYNEKT services altogether, in which case we will give you at least 60 days’ written notice and a pro-rata refund of any pre-paid fees covering the period after the services end.
We may change these terms from time to time, for example to reflect changes in the law, in the Services, or in how we operate. If a change has a material adverse effect on you, we will tell you at least 30 days before the change takes effect, by email or in-app notice. If you don’t agree with a change, you can cancel your subscription before the change takes effect and we will refund a pro-rata amount of any pre-paid fees for the period after the change.
KYNEKT, K | INVENTORY, K | TRAK, ToolTrade, KYNEKT | ID and our logos are trade marks of KYNEKT Ltd. We own (or licence) all rights in the KYNEKT app, website and platform. Nothing in these terms transfers any of those rights to you. We grant you a personal, non-transferable, non-exclusive, revocable licence to install and use the app on your devices, and to use the Services, while you have an active KYNEKT account and in accordance with these terms.
We are not responsible for delays or failures in performing the Services that are caused by events outside our reasonable control — for example, internet outages, network failures, satellite or GPS interruptions, fires, floods, pandemics, government action, or industrial action affecting third parties. If such an event happens we will let you know and do what we reasonably can to put things right.
Transfer. We can transfer our rights and obligations under these terms to another organisation, but this won’t affect your rights. You may transfer your rights or obligations only with our prior written agreement. Third-party rights. No one other than you and us has any right to enforce these terms. Independent terms. If a court finds part of these terms is illegal or unenforceable, the rest will continue in force. Delay is not waiver. Even if we delay enforcing these terms, we can still enforce them later.
These terms are governed by English law. If you are a consumer, you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction over any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you have a complaint, please contact us first at support@kynekt.co and we will try to resolve it with you directly.
By creating a KYNEKT account or taking out a paid subscription, you confirm that you have read and understood these terms and agree to be bound by them. KYNEKT Ltd · 311 Regents Park Road, London, N3 1DP · Company No. 16480337 · support@kynekt.co · kynekt.id
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